At MA Toys, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect when you use matoys.net, how we use it, and the choices available to you.

1. Information We Collect

When you place an order, contact us, create an account, or otherwise use our website, we may collect information such as your name, email address, phone number, billing or delivery address, order details, and any information you provide through our contact forms.

Our website may also automatically collect technical information such as your IP address, browser type, device information, and information necessary for website security, shopping-cart functionality, and site operation.

MA Toys currently accepts Cash on Delivery and Pay at Pickup. We do not collect or store credit or debit card details through our website.

2. How We Use Your Information

We may use your information to:

  • process and manage your orders;
  • arrange delivery or Store Pickup;
  • contact you about your order;
  • respond to questions and customer-service requests;
  • operate and improve our website;
  • prevent fraud, abuse, and security issues;
  • comply with applicable legal and administrative requirements.

3. Sharing Your Information

We do not sell your personal information.

We may share information only when reasonably necessary to operate our business, including with delivery providers, website hosting and technical service providers, email services, and other service providers involved in processing or fulfilling your order.

We may also disclose information when required by applicable law or a competent authority.

4. Cookies

Our website may use cookies and similar technologies to support essential functions such as the shopping cart, checkout, customer accounts, website security, and user preferences.

Additional analytics or marketing technologies may also be used if they are enabled on the website. You can control or delete cookies through your browser settings, although disabling essential cookies may affect some website functions.

5. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order administration, customer support, accounting, security, and legal requirements.

6. Your Choices and Rights

You may contact us if you would like to ask about the personal information we hold about you, request that inaccurate information be corrected, or request deletion where applicable.

Some information may need to be retained when required for legal, accounting, fraud-prevention, or business-record purposes.

7. Children’s Privacy

MA Toys sells toys and children’s products, but purchases through our website are intended to be made by adults. We do not knowingly request personal information directly from children for the purpose of placing online orders.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements. The latest version will be published on this page.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

MA Toys / Mohammad Abdullah Toy Store
Ghanem Building, opposite Al-Baysar Pharmacy
Al-Mi’atayn Street, Tripoli, Lebanon
Email: info@matoys.net
Phone: +961 78 81 78 76